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FAQs

How do I check if you deliver to me?

Select the option above which sounds most relevant to you. Enter your postcode and select a timeslot for a delivery. If you are on the edge of Cambridge or Greater London and it says we don’t deliver to you yet, make sure you are selecting a future date. If it still doesn’t work, try placing an order via our nationwide store here.

I’m in Greater London but it says you don’t deliver to me yet.

If you aren’t close enough to one of our stores, you can still place a pre-order for a future date. We deliver next day across Greater London, seven days a week. 

I live in Cambridge, what are my delivery options?

You can order online for delivery or collection direct from the Crosstown website here. 

What time will my order arrive?

With the high volume of orders, we aren’t able to specify specific delivery times, however, we do find that, usually, most orders are delivered between 7am and 7pm.

In some instances, you may receive a text message on the number provided on the order when our driver is on their way. 

How much is delivery?

Our London and Cambridge pre-order and national delivery fee is £5.95. If you are placing an on-demand order for today, we use a third-party courier and pass on their fee to you.

Which days do you deliver?

We deliver seven days a week across our London and Cambridge locations. For our national delivery, we’re delivering next day across most of the UK every Tuesday – Saturday.  

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