Retail Positions in Oxford

Full Time / Part Time Assistant


Join The Crosstown Oxford Team

Crosstown Oxford is set to open in September 2022 – our second store outside of London, serving up our full range of award-winning sourdough doughnuts, handcrafted cookies, small-batch ice cream, chocolate, and specialty coffee! We’re now on the hunt for passionate team members to join us.

We’re hiring full-time and part-time Retail Assistants and Key Holders.

Find out more about the roles and hit the button below to apply.

Retail Assistants

You create the ‘Crosstown Experience’ for all customers. This will be achieved by;

Being warm, welcoming and knowledgeable about the product. You will help your customers build a connection with Crosstown by sharing the company’s values with them.

Reading your customers to understand their needs and recommend the best options for them.

Maintaining day-to-day upkeep of your store, using digitalised procedures, to ensure the brand and product is always well presented.

Meet store-specific targets.


Key Holders

To become a shift supervisor, you must have completed your 6-week probationary period as a Retail Assistant. You will have also demonstrated the following skills;

You provide great service consistently, for all customers. Even under pressure and during busy rushes, you are friendly, informative and patient.

You are trustworthy, honest and hard working. Your attention to detail and transparency when handling cash, carrying out cash ups and undertaking other administrative roles will be vital.

You have great phone etiquette and are able to deal with queries, which are not purely transactional. This might include wholesale or corporate enquiries, bespoke requests, and feedback.

You take initiative and don’t need to be guided through a daily shift. The store you work in always looks great and tasks are completed thoroughly.

You can are in-tune with the equipment requirements of your store and are able to anticipate what will need to be ordered.

You’re able to manage your peers and, while maintaining a fun and enjoyable environment, you can correct mistakes or provide constructive feedback.


How To Apply

Please send a CV to [email protected]. Please include Oxford Application and the position you are applying for in the subject line.

Only successful applicants will be contacted.